Warming up for TEDxBrussels 2010

(Guest post by Michel Legnered) I’ve almost endlessly been walking around the inner core of Brussels from the point I got off the flight this morning, trying to find (a) a restaurant serving vegetarian dishes and (b) a café with free wifi acceess. Tired of walking I found myself buying a daypass to the metro,…

Business Process Specialist

I was recruited to a new interesting project to increase the service level of one business unit – to map ways of working (BPM – Business Process Modelling) and manage the communication & marketing of the project and new service concept. I coordinated and performed trainings at our sales companies physically complemented with interactive webinars…

Web Marketing Manager

Marketing through the web is the most exciting thing that has happened to enterprises since the stone age. Starting with static webpages and optimizing content for search engines to interactive social media which enables full stop interaction with customers and other stakeholders. It is a world of opportunities  for differentiation and we’ve just started our…

Developing Sales Training with e-Learning

One part of my responsibilities in Outokumpu as Stock and Processing Development Officer, was to develop the training material for our internal sales companies in 30 countries around Europe and the world. While in the past the trainings had been relying heavily on one or two persons travelling and giving face to face trainings, we…

Stock and Processing Development Officer

Business Development at Outokumpu Group Stock and Processing. With a Service Centre Network including Plate Service Centres, Coil Service Centres and Stock Points in 30 different locations only in Europe, complemented by several locations world wide – Outokumpu serves stainless steel fast, flexible and customized. Developing Performance Management and Tools, Market analysis, Sales Reporting, Coordinating…

B.Sc. Service Management

Lund University (Swedish: Lunds universitet), located in Lund in the province of Scania, Sweden, is one of northern Europe’s most prestigious universities[3] and one of Scandinavia‘s largest institutions for education and research,[4][5][6][7]frequently ranked among the world’s top 100 universities.  Lund University has eight faculties,[13] with additional campuses in the cities of Malmö and Helsingborg, with 47,000 students in more than 274 different programmes and 2000 separate courses. Also see…

Griffith University Australia

Around the wonderful scenery of the Gold Coast I kept my head above water not only on the surfboard but also to keep my nose in the books. Studies included: International Business Negotiations Management Strategy & Decision Making Organisational Change & Development Griffith University, Australia